Privacy Policy

Last Updated: 1st September 2024

Amy Savage Nutrition Pty Ltd ACN 627 143 364 ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information in compliance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the applicable Privacy Principles in the Privacy Act when handling personal information, together with the Health Records and Information Privacy Act 2002 (NSW) (“HRIP Act”) and the applicable Health Privacy Principles in the HRIP Act when handling personal information which is health information, together with the General Data Protection Regulation (GDPR) to the extent it applies.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.amysavagenutrition.com and purchase our Nutritionist services and programs.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

Personal Information:

  • from our customers – when they register an enquiry, request an assessment for the purposes of dietary advice, purchase a nutrition program or associated package, purchase a product, or otherwise in the course of providing our Services at any other time from time-to-time;
  • when we receive enquiries through the Website;
  • when we receive enquiries via email; and
  • from third party service providers – when they are engaged to supply Services to us (such as professional services), provide information to us or invoice us for the provision of services.

 

The kind of Personal Information we may collect will depend on who you are (e.g. a client or third party service provider) and the nature of your interaction with us, and may include your full name, email address, postal or residential address, age, weight, and any medical conditions or allergies/intolerances, billing information and other Personal Information. If you do not provide us with all the information we request, we may not be able to deliver our Services.

Some Personal Information we collect may include health information. Health information includes any information collected about your health or disability, and any information collected in relation to a health service you have received (“Health Information”). We collect Health Information from customers for the purposes of providing dietary advice and meal plans.

This enables us to safely, appropriately and accurately provide our Services and assess the needs of our customer in the provision of our Services and to generally assist in optimising the quality of our service.

  • Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide and personalise our nutrition services and programs.
  • Process transactions and send you confirmations and updates.
  • Communicate with you regarding our services, promotions, and customer support.
  • Improve our website, services, and user experience.
  • Comply with legal obligations and protect our rights.


Consent:
By engaging us or registering your details on our Website and/or using our Website or supplying information or documents to us or otherwise engaging our Services, you freely give your specific and informed consent to us collecting, using and disclosing your Personal Information (including Health information) for the purposes specified in this Privacy Policy.


Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting services, and email marketing platforms.
  • Legal Requirements: We may disclose your information if required by law, or in response to a legal request, to protect our rights, or to ensure the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.



Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information and request corrections.
  • Withdraw your consent to the collection and use of your information.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

 

Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and improve site functionality.

You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@amysavagenutrition.com
For further information on your privacy rights go to: www.privacy.gov.au

For further information on the HRIP Act, go to:
http://www.ipc.nsw.gov.au/hrip-act
http://www.ipc.nsw.gov.au/sites/default/files/file_manager/FS-HPPs-for-agencies-May14-ACC_0.pdf

For further information on the GDPR, go to:
https://ec.europa.eu/info/law/law-topic/data-protection_en